SUPPORT
Support Center
How can we
help you?
Whether you need help creating a book, tracking an order, or choosing the right lesson, we are here for you.
Reach out by email or WhatsApp and a real human will get back to you within one business day.
Real people, real help.
Mon-Fri · 24 hour response time
CONTACT
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Response Time
Within 24 hours (Mon-Fri)
FAQ
Common questions
Frequently Asked Questions
Most parents and teachers finish the setup in 10-15 minutes. The story and illustrations are generated within 1-3 days, and printed books ship shortly after you approve the preview.
Yes, a free account lets you save progress, view previews, and reorder any time. Signing up takes less than a minute.
Our AI uses the photo, name, family details and the lesson world you choose to build a unique story where the real child is the hero. Every page can be reviewed and edited before printing.
Absolutely. Every page is fully editable. You can change text, regenerate illustrations, or swap scenes until the book feels perfect.
You receive a high-resolution, print-ready PDF of the full book, plus a digital edition you can share immediately.
Yes. Create one story for the group and order a personalised copy for every child. Bulk discounts are available - contact us for details.
Digital downloads are non-refundable once generated. If a printed book arrives damaged or with a production error, we will replace it at no cost when reported within 14 days.
You will receive an email with tracking information as soon as your printed book ships. You can also check order status from your account dashboard.
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Still have questions?
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Start their legend today.
The best stories are the ones where your child is the hero. Let us help you make the first one.